Privacy Policy

Hyperion Works privacy policy.

Hyperion Works, LLC (“Hyperion Works,” “we,” “us,” or “our”) provides managed IT services, hosting, communications, and related technology services to businesses. This Privacy Policy describes how we collect, use, and protect information when you visit our website (hyperionworks.com), contact us, or use services we provide.

Information we collect.

Information you provide to us

  • Contact information such as name, company name, email address, phone number, and mailing address
  • Billing and payment information necessary to process invoices
  • Communications you send us, including support requests and correspondence

Information collected automatically

  • Standard web server logs, including IP address, browser type, pages visited, and timestamps
  • Cookies and similar technologies used to maintain session state and improve site functionality

Information we access in the course of providing services

To deliver managed IT, hosting, and integration services, we may access systems, data, and credentials provided to us by our clients. This access is used solely to perform the services requested and is governed by our service agreements.

How we use your information.

We use the information we collect to:

  • Deliver and support the IT services you have engaged us to provide
  • Create and send invoices and process payments
  • Respond to inquiries and provide customer support
  • Maintain and improve our services and systems
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-party services.

In operating our business, we use third-party services including accounting software, communication platforms, and cloud infrastructure providers. These providers have their own privacy policies and are selected for their commitment to data security. We share only the information necessary for them to perform their functions.

How we protect your data.

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the information we handle. As an IT services company, security is central to our operations. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

How long we keep your data.

We retain client and business records for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal, tax, and accounting requirements.

Accessing and correcting your information.

You may contact us at any time to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to our legal obligations

Changes to this policy.

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

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